Terms and Conditions

Effective January 1, 2026

E&M Lake Elsinore Concrete & Masonry, lakeelsinoreconcreteandmasonry.com, quotes@lakeelsinoreconcreteandmasonry.com

Agreeing to these terms

These terms cover your use of this website and the work E&M Lake Elsinore Concrete & Masonry does for you as a masonry contractor in Lake Elsinore, CA and the cities around it. By using the site, asking for an estimate or booking work with us, you agree to them.

If you don't agree, please don't use the site or book through it. When we sign a written agreement with you for a specific job, that agreement controls wherever it differs from this page.

The services we offer

We do concrete and masonry work for homeowners, including foundation repair, block and brick walls, retaining walls, chimney and fireplace work, pavers, walkways, stone veneer, tuckpointing and restoration. You can see the full list on our home page, and read more about who we are on our About page.

Describing a service on this site isn't a promise that we'll take on every job of that kind. We may decline a project if it's outside what we do, if the site isn't safe to work on or if it needs a specialist such as an engineer first.

Estimates and pricing

We give free in-person estimates with no pressure to book, because we need to see the site, measure it and check the condition of what's there before we can price it fairly. The price usually depends on the size of the job, the materials you choose, how easy it is to get equipment to the work area and what shape the existing structure is in.

An estimate is our best figure for the work as we understand it on the day we give it. If we find hidden problems once the job is open, if you change the scope or if material costs move before we start, we'll explain the change and get your approval before doing extra work that costs more.

Prices or examples you see on this site are general information, not a quote for your job.

Scheduling and cancellation

We'll agree on a start date with you, but dates can shift because of weather, material deliveries, inspections or problems found on site. We'll keep you posted when something moves the schedule, and we aren't responsible for delays we can't reasonably control.

If you need to cancel or reschedule, please call us at (951) 579-7076 as early as you can so we can adjust the crew's schedule. Your written agreement may set out costs for materials already ordered or work already done, and any cancellation rights California law gives you still apply.

Payment

The payment schedule, any deposit and the accepted payment methods are set out in your written agreement before work begins. Payments are due on the dates that agreement gives.

If a payment is late, we may pause work until the account is brought current. Any amount still unpaid at the end of the job remains owed to us, and we may use the remedies California law allows to collect it.

Warranties and what we don't promise

We stand behind our work, and any specific warranty for your job is the one written into your agreement. Materials such as pavers, block, mortar and stone carry whatever warranty their makers provide, and we'll pass those along to you where we can.

Beyond what's written in your agreement, the site and our services are provided as they are, without other promises. Concrete and masonry naturally show small hairline cracks, color differences between batches and some settling over time, so those aren't defects unless your agreement says otherwise. We also aren't responsible for damage caused by ground movement, drainage problems we didn't create, misuse, or changes and repairs made by someone else after we finish.

Limits on our liability

To the extent California law allows, E&M Lake Elsinore Concrete & Masonry isn't liable for indirect, incidental or consequential losses, such as lost use of your property or lost income, that come from our services or your use of this site. Our total liability for any claim about a job is limited to the amount you paid us for that job.

Nothing in these terms limits liability that the law doesn't let a business limit, such as for gross negligence or willful misconduct.

Using this website

The information on this site is general and meant to help you understand masonry work, not to replace an in-person look at your property. We try to keep it accurate, but we don't promise it's complete or current at every moment.

The text, photos and design on this site belong to us or are used with permission, so please don't copy them for commercial use without asking. If the site links to other websites, we don't control them and aren't responsible for what they say.

Resolving disagreements

If something about a job isn't right, call us first so we can come out, look at it and try to fix it together, because most problems are settled faster that way. If we can't work it out, either of us may take the matter to the state courts located in Riverside County, California, unless your written agreement sets out a different process.

Governing law

These terms and any work we do for you are governed by the laws of the State of California, without regard to rules that would apply another state's law.

Changes to these terms

We may update these terms from time to time, and the version posted on this page is the one in effect. Changes won't alter a written agreement we've already signed with you unless we both agree in writing.

If a court finds any part of these terms can't be enforced, the rest still applies.

Questions about these terms

If you have a question about anything on this page, call us at (951) 579-7076 or reach us through our Contact page. We respond within 1 business day.